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Warehouse Manager/Despatcher


Location Skipton (United Kingdom)

6 Month FTC

Are you an experienced Warehouse supervisor looking for the next step into management?                                     

To plan and expedite lean efficient and effective control of the warehouse and dispatch operations within a shift environment in line with ‘goods in and out’ targets inside corporate guidelines.

What are you going to do

  • Team Management
  • Line manage direct reports on a day to day basis to meet the department KPI’s whilst coaching and nurturing through effective leadership
  • Ensure Holiday/Sickness and Absences are covered and Return To Work/Disciplinary actions completed and added to personnel records
  • Conduct weekly 1:1 session with each warehouse team member and performance management reviews  annually
  • Implement and record all training as per department needs
  • BRC Responsibility for the Warehouse
  • All BRC elements in conjunction with Production Manager
  • Yearly LOLER Inspections & Monthly Racking Inspections – co-ordinated and supported by Production Manager
  • Forklift Trucks
  • Ensure Daily ‘Truck Check Sheets’ are completed by each member of Warehouse Team
  • Instigate and monitor Maintenance, servicing and repairs on all trucks
  • Good In and Goods Out
  • Manage all current goods in and out procedures and processes to meet warehouse KPIs
  • Take corrective action to ensure that KPIs such as product damages and pick errors are kept within agreed boundaries working towards ‘zero tolerance’
  • Work in partnership with the Production Planner and Sales Team to align and maintain the inbound and outbound delivery schedules
  • Ensure maximisation of warehouse  footprint and stock quantity at pick face with optimum product location
  • Work closely with management colleagues to ensure data capture and investigate to drive efficiencies across the warehouse and business promoting a culture of continuous improvement
  • Transport
  • Responsible for all pre-approved Haulier companies
  • Managing their service levels to Solidus
  • Implementing all requirements and daily/weekly despatches including Dewsbury, Birmingham, Lancashire and Groupage by working with sales on van lists
  • Cross checking invoices against the transport spreadsheet, querying anomalies and resolving/completing Purchase Order paperwork
  • Dealing with but not excluded to:-
  • Pallets damaged on delivery, not strapped/fallen over
  • Managing trailers with Hauliers
  • Working with the sales and or planning department to resolve:-
  • Customers chasing delivery and wanting an ETA
  • Customer returns and processes
  • ½ day wagon running late and becoming full day wagon
  • Drivers being at customer for more than ten minutes and not unloaded
  • Drivers running out of time to get last deliveries done/running late
  • Driver cannot locate a customer
  • Driver waiting at a customer for an hour before informing anyone that they are there
  • General & Recycling
  • Adherence to Health & Safety Act 1974 and all NPB requirements
  • Ad-hoc related tasks required in relation to work area
  • Ordering and disposal of Gas Bottles/Waste Skips and Waste Pallets

Our expectations

  • Solid evidence of  experience within a warehouse/manufacturing environment
  • Despatch management in a fast paced industry
  • Effective and flexible  people  manager skills
  • Able to work unsupervised and prioritise, distribute and monitor workload
  • Passionate about delivering exemplary customer service
  • Forklift Truck Operators as Direct Reports
  • Production Manager as Line Manager
  • All Key Stakeholders in the business including Production and Sales
  • External Logistics/Hauliers
  • Level of Decision Making:
  • Make recommendations for the improvement of processes and procedures around the business as a whole
  • Make recommendations for and on approval implement improvements in areas of responsibility
  • Make recommendations for staff/team development and training

The job description is not exhaustive. From time to time you may be required to perform other duties and responsibilities which are not included in the above description: but are within you capabilities and where necessary training will be given.

Our offer

This will be a 6 month FTC with a view to becoming permanent for the right candidate.


We are Solidus. Involved with our environment since 1870. With pride in our history, we make circular packaging and sustainable solid board solutions for customers all over the world. In the past from straw, now from recycled paper. Here you get the possibilities. To learn, to develop, to make a difference. We do this with 1500 colleagues throughout Europe. With the passion for technology and driven by progress. Together we contribute to less waste and a cleaner world. An international player and still always close by. Full of innovation, full of new ideas, full of opportunities for everyone. So whatever your talent or ambition is, grow the way you want. Let’s grow together!

Curious about more Solidus? View our new website and company video.


Does the position appeal to you and do you want to contribute to the success of Solidus? Then we would like to hear from you. To apply please contact our recruiter Laura Dyson, mobile number: 07958222577 or send a cover letter and CV to